Last updated: 2026-10-02 · v2026-10-02

Terms and conditions

These terms are the contract between you and whoever provides Sinapti. You accept them when you create your account and, if they change in an important way, we will ask you to accept them again.

Summary

• Sinapti is provided by Fernando Moro Hernández, a self-employed sole trader based in Spain. Contact: privacy [at] sinapti [dot] com or +34 91 777 36 33.
• It is only for people aged 18 or over.
• Today it is an invitation-only beta and free of charge. When it becomes a paid service we will tell you 30 days in advance, and you will not be obliged to subscribe.
• It will be a monthly or yearly subscription that renews on its own. We will remind you 15 days before each renewal and you can cancel whenever you like.
• If you change your mind within 14 days of subscribing, we refund everything you paid.
• What you create is yours. We only use it to provide the service and we do not train artificial intelligence models on it.
• If you stop paying or your subscription ends, we keep your data for 90 days in case you come back; after that we delete it.
• Nothing in these terms takes away the rights the law gives you as a consumer.

1. Who provides the service and to whom

Sinapti (https://app.sinapti.com, the "Service") is provided by Fernando Moro Hernández, sole trader (self-employed), tax ID (NIF) 02299659G, of Calle Aguacate 41, Portal B4, Planta 3, Local 8, 28054 Madrid (Spain); email privacy [at] sinapti [dot] com and phone +34 91 777 36 33. In these terms, "we" refers to him. His remaining details are in the Legal Notice.

The Service is only for people aged 18 or over who are able to enter into a contract. By signing up you confirm that you are. If we learn that an account belongs to a minor, we will close it.

If you use Sinapti for purposes outside your trade, business or profession, you are a consumer and consumer law protects you; these terms cannot limit it.

2. What Sinapti is

Sinapti is an online personal organisation service based on the GTD method. The Service lets you manage lists (inbox, next, waiting, scheduled, someday, tickler and completed), projects, notes, resources, tags, files, reminders and views such as Today, as well as share items, connect with other people and use integrations such as Google Calendar, an API and an MCP server.

3. Current status: invitation-only beta

Today the Service is in beta, by invitation only and free of charge. During the beta, features may change and there may be more interruptions than usual.

When the Service becomes a paid one, we will tell you by email at least 30 days in advance. Taking part in the beta does not oblige you to subscribe: if you do not, you can ask for a copy of your data and your account will be treated as an ended subscription (clause 7). Clauses 4 to 8 apply to you from the moment you subscribe.

4. Subscription, price and renewal

The Service is purchased as a monthly or yearly subscription. There is no free plan and no trial period.

The current price, with all taxes included, is shown on the pricing page and on the checkout screen before you confirm. There you will also see the billing period and the total amount for each period.

Payment is handled by Stripe, by card and by other methods Stripe offers at checkout, such as Apple Pay, Google Pay or PayPal. We never see your card or PayPal details. After you subscribe you will receive the contract confirmation and the receipt by email.

The subscription renews automatically at the end of each period for another of the same length, charged to the same payment method, unless you cancel it beforehand. We will email you 15 days before each renewal with the date and the amount.

5. Right of withdrawal

If you are a consumer, you have 14 calendar days from subscribing to withdraw from the subscription without giving any reason and at no cost.

To do so, tell us clearly before the period ends: email privacy [at] sinapti [dot] com, call +34 91 777 36 33 or write to the address in clause 1. You may use this model, although you do not have to:

To Fernando Moro Hernández (Sinapti), Calle Aguacate 41, Portal B4, Planta 3, Local 8, 28054 Madrid, Spain:

I hereby give notice that I withdraw from my subscription contract for the Sinapti service.

• Subscribed on: …………
• Name: …………
• Address: …………
• Account email: …………
• Date: …………
• Signature (only if sent on paper): …………

If you withdraw in time, we will refund everything you paid for that subscription, without delay and within 14 days at most from the day you tell us, using the same payment method you used, at no cost to you.

6. Cancellation

You can cancel the subscription whenever you like, in Settings or by writing to us, and it is just as easy as subscribing. Cancelling stops the renewal: the Service stays available until the end of the period already paid and you will not be charged again.

Cancelling does not entitle you to a refund of the current period, without prejudice to the right of withdrawal in clause 5 and to any refund the law grants you, for example if the Service does not conform to what you purchased or if you cancel because of a price or terms change that harms you.

7. Non-payment and end of the subscription

If a payment fails, Stripe will retry it for a few days and we will let you know. If it is not resolved, or if the subscription ends, your account is suspended: you cannot use the Service, but your data is kept.

For 90 calendar days from the suspension you can reactivate the subscription and get everything back, or ask us for a copy of your data. After that period, your account and content are deleted as explained in the Privacy Policy.

8. Price changes

We may change the price for objective reasons: higher costs on our side, tax changes or new features in the Service. We will email you at least 30 days in advance. The new price applies from the next renewal, never to a period already paid. If you do not accept it, you can cancel before that renewal at no cost.

9. Your account

You are responsible for keeping your credentials safe and for what is done with your account. Tell us without delay if you think someone has accessed it without permission. We will never ask for your password by email or phone.

You can delete your account at any time in Settings → Account. If you only sign in with Google and have no password, ask us at privacy [at] sinapti [dot] com or first set a password in Settings. Deleting the account cancels the subscription and erases your content straight away, as the Privacy Policy explains.

10. Your content

Whatever you create, upload or store in Sinapti is yours. You only give us the permission needed to store it, process it, sync it, show it to you and back it up while you have an account, and only in order to provide the Service. We do not use your content to train artificial intelligence models or for any other purpose.

You are responsible for your content and for having the right to store it and, if you publish it, to share it.

11. Acceptable use and moderation

You may not use Sinapti to:

• store or publish illegal content or content that infringes other people's rights;
• access other people's accounts or data without permission;
• introduce harmful code, overload the Service or get around its security measures or limits;
• extract data automatically outside the API we provide;
• resell the Service without our permission.

We do not moderate content automatically. We act when someone notifies us of illegal content through the channels in the Legal Notice, and a person reviews every notice.

If we remove content or suspend an account, we will explain in writing what we decided, why and on what grounds, and how you can challenge it. You can ask us to review the decision by emailing privacy [at] sinapti [dot] com; you can also go to the courts. Except in serious or urgent cases, we will warn you first and give you the chance to put it right.

12. Sharing and integrations

When you publish a link, connect with another person, delegate a task or give an app access through the API or MCP, you decide what is shared and with whom. Published resources may show up in search engines. What a connected app does with the data you give it is governed by that app's own terms.

13. Availability, conformity and liability

We work to keep the Service running continuously and securely, but there may be interruptions for maintenance, updates or failures beyond our control. When we can foresee them, we will let you know.

We are responsible for the Service conforming to what you purchased throughout the subscription, and we will provide the updates needed to keep it that way. If it does not, you are entitled to have us fix it and, if that is not possible, to a price reduction or to terminate the contract with a proportional refund.

We are liable for the damage we cause as the law provides. Nothing in these terms excludes or limits our liability where the law does not allow it, in particular for wilful misconduct or gross negligence, nor any of your rights as a consumer.

14. Changes to the service and to these terms

We may change the Service to improve it, for technical or security reasons, or to comply with the law. If a change harms you significantly, we will tell you in advance and you may terminate the contract at no cost within the following 30 days, with a refund of the unused part.

We may change these terms for the same reasons or because of changes to the Service. If the change is significant, we will tell you before it applies and Sinapti will ask you to accept the new version. If you do not accept it, you can cancel and delete your account.

15. Governing law and courts

These terms are governed by Spanish law, without prejudice to the mandatory consumer protection rules of your country of residence, which continue to protect you.

If you are a consumer, you can bring a claim before the courts where you live. If you are not, disputes will be settled by the courts of Madrid.

16. Complaints

You can complain by email, by phone or in writing to the address in clause 1. We will give you a reference number and a receipt, and reply within 15 days at most. The official complaint forms of the Community of Madrid are available to you.

We do not take part in any alternative consumer dispute resolution scheme. If we do not resolve your complaint, when we reply we will tell you in writing at least one body competent to hear it and whether we agree to take part.

17. Language

These terms are written in Spanish and translated into English. If the two differ, the Spanish version prevails.